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Employee Engagement - not just for breakfast anymore |
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Location: Blogs barton's aggregated blogbarton's business and technical blog |
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| Posted by: barton |
9/15/2009 |
At Luminous we have known for a long time is that employee engagement increases the success of any collaborative business system. We are known by our clients and peers for putting people before computers and for this reason, we always include ethnographic interview, participatory design, and the development measurable and meaningful metrics as services included with any system we build for a customer. It so happens that these services increase employee engagement and we have observed a net positive effect on the organizations we work with.
That's why we are so pleased to see more research being published that confirms what we've known for some time. For example, the paper Engaging for Success: enhancing performance through employee engagement, published in July 2008 and presented to HM Government at the request of the UK Secretary of State takes an in depth look at employee engagement and correlates it with many other critical business outcomes: increased profitability, performance, innovation, all of which are highly prized achievements for any organization.
We submit that if the manner in which the workforce performs is a primary determinant of whether companies or organizations succeed, then whether or not the workforce is positively encouraged to perform at its best should be a fundamental consideration for every leader and manager, and be placed at the core of business strategy.
Another example, The Meaning of Employee Engagement by William Macey and Benjamin Schneider and published in Industrial and Organizational Psychology in 2008 attempts to ascribe the notion of employee engagement with a greater degree of scientific rigor.
We see an impending mainstreaming of employee engagement on the horizon and believe that it will become a centerpiece of strategy for an increasing number of organizations who realize that in the current business climate, only those companies who realize that the quality of service we aspire to – organizations and individuals alike – will only be achieved by placing the enthusiasm, commitment and knowledge of people at the core of business strategies.
Luminous are pleased to offer their proven engagement services as part of our broad range of services.
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